Support

Coupons/Promo Codes

• MY COUPON CODE IS NOT WORKING

Troubleshooting

• I HAVE AN OLDER MODEL (NOT THE ELITE SERIES) AND I LOST THE CHARGING CORD.  WHERE CAN I GET A REPLACEMENT?
• WHY IS MY DEVICE MAKING A HIGH PITCHED/BUZZING SOUND?
• DO YOU SELL REPLACEMENT LED BULBS?
• MY BATTERY IS NOT CHARGING!
• MY DEVICE IS NEW AND WON'T TURN ON
• WHERE ARE THE NUTS FOR THE HARD MOUNTING SCREWS!

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Ordering

• HOW MUCH DO THEY COST?
• HOW DO I REMOVE ITEMS FROM MY CART THAT I DON'T WANT?
• HOW DO I PLACE A TAX-EXEMPT ORDER?
• CAN I TEST ONE BEFORE I BUY IT?
• HOW DO I GET HELP WITH AN ORDER I JUST PLACED?
• HOW MANY DEVICES DO I NEED TO ORDER TO QUALIFY FOR A BULK ORDER DISCOUNT?
• DO YOU OFFER DISCOUNTS ON BULK ORDERS?
• HOW DO I PURCHASE A GUARDIAN ANGEL DEVICE?
• HOW DO I FIND A DEALER IN MY AREA?

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Shipping

• WHERE IS MY PACKAGE?
• MY ORDER HAS THE WRONG ADDRESS.  HOW DO I UPDATE IT?
• HOW WILL MY ORDER SHIP?

Warranty

• WHAT IS THE WARRANTY ON MOUNTS?
• WHAT IS THE WARRANTY POLICY?

Refund/Exchange

• HOW DO I EXCHANGE MY DEVICE?
• CAN I EXCHANGE MY MICRO SERIES FOR AN ELITE SERIES DEVICE?
• CAN I EXCHANGE MY DEVICE FOR A DIFFERENT COLOR?
• HOW DO I RETURN MY ORDER?
• WHAT IS THE REFUND POLICY?