---
title: My Device Is New And Won't Turn On
description: Device won't turn on
---

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# My Device Is New And Won't Turn On

- **Is the device an All-Infrared Device?**  If yes, this device has no visible light that can be seen by the human eye.  The light can only be seen using infrared night vision equipment (not included) The all-infrared models are [ELT-IR](https://www.guardianangeldevices.com/p/infrared-wearable-safety-light/) and [MCR-IR](https://www.guardianangeldevices.com/p/all-infrared-wearable-safety-light/)
- **Is the device ON?** - Click [HERE](https://vimeo.com/1060264435?fl=pl&fe=sh) for video  
    - **Press and Hold the "Front" and "Rear" buttons** at the same time for 3 seconds until the single front worklight turns solid on.  The device should now be ready to use.
      
      OR
    - **Plug in** using the included charging cable plugged into a wall or car charging adaptor (Type C-C cords will not charge the device)   
      ![Type C-A & Type C-C](https://kb.guardianangeldevices.com/hs-fs/hubfs/Type%20C-A%20%26%20Type%20C-C.jpg?width=312&height=156&name=Type%20C-A%20%26%20Type%20C-C.jpg)

 

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